CUSTOMER CARE

Frequently asked questions.

Everything you need to know about Starbody, your order, fit, care and more.

01

Products & Fit

Find the right Starbody piece and the fit that feels best for you.

How do I choose my Starbody size?

Use our size guide and select your size using your body measurements. If you are between sizes, we recommend choosing the larger size for a more comfortable fit. Please refer to the size chart located on the homepage.

What is the difference between The Form and The Bare?

The Form offers adjustable straps and everyday sculpting support. The Bare is designed for strapless and special-occasion looks, with a secure grip lining and removable straps.

How much compression does Starbody provide?

Both styles provide targeted support through the midsection while maintaining comfortable stretch where movement matters.

Can I wear Starbody every day?

Yes. Our shapewear is designed to be lightweight, seamless and comfortable enough for everyday wear.

02

Orders & Shipping

Information about placing, processing and receiving your order.

How long does order processing take?

Orders are prepared as quickly as possible. Shipping times and processing details can be found on our Shipping page.

How can I track my order?

Once your order ships, you will receive tracking information using the email address provided at checkout.

Can I change my order after placing it?

Please contact us as soon as possible. We cannot guarantee changes once an order has entered processing.

Do you offer international shipping?

We do not offer international shipping at this time.

03

Returns & Exchanges

Need a different fit? Please review our return policy below.

What is your return policy?

Please review our Returns & Refund Policy for current eligibility requirements, return windows and instructions.

Can I exchange for another size?

Due to the intimate nature of shapewear and strict government hygiene regulations, all items are final sale. For sanitary safety reasons, we cannot accept returns, refunds, or exchanges once a package has been dispatched. Please review our detailed sizing guide carefully before placing your order to ensure a perfect fit.

04

Care

Simple care to help keep your shapewear looking and feeling its best.

How should I wash my Starbody shapewear?

Follow the care instructions provided for your specific style. Gentle hand washing helps protect the stretch and structure of shapewear.

Can I put my shapewear in the dryer?

We recommend following the care label for your specific product and avoiding high heat, which can affect stretch fabrics. Air drying is best for our items.

Can I iron my shapewear?

Do not iron your shapewear. This can cause damage to the material.

STILL NEED HELP?

We're here for you.

Can't find what you're looking for? Send us a message and our team will be happy to help.